FAQ
Do you use fulfillment centers (Amazon FBA / 3rd party warehouses)?
No. All orders are packed and shipped directly from our 8doodles studio. We do not outsource shipping to fulfillment services.
Are your games packed by hand?
Yes. Each order is packed manually, carefully inspected, and secured before shipping.
What packaging do you use?
All games are packed in dedicated 8doodles pouches designed in our studio. This is part of our premium handcrafted product standard.
Which shipping company do you use?
We ship using FedEx for both Domestic (USA) and Worldwide (International) orders.
Why do you ship with FedEx?
Because it offers strong reliability, professional handling, and international consistency — which matters for handcrafted products.
Do you offer worldwide shipping?
Yes, we ship worldwide using FedEx International.
Will I get a tracking number?
Yes. Every shipment includes tracking, provided by email after the order is shipped.
Can I order as a gift?
Yes. Our packaging is designed to look premium and gift-ready, and every game comes packed in our signature pouch.
What if my package arrives damaged?
If anything arrives damaged, contact us immediately with photos of the package and product. We will assist quickly and fairly.
Can I choose express shipping?
Yes. In this case, please contact us before ordering so we can provide the exact shipping cost.